For Property Managers & Lettings
Everything FaciliTasker does for buildings — asset registers, certificates, history — plus a tenant layer: structured reporting, automatic updates, and repairs that run from report to sign-off.
Tenanted Stock, Without the Inbox Chaos.
Tenants report through guided forms — location, photos, access notes. You see a structured request, not a voicemail. Triage, quote, resolve — all tracked.
Structured Tenant Reporting
Guided, categorised issue forms with photos and access notes. Requests arrive ready to action, not as voicemails.
Tenants Optional, Always
Tenant management is a module you enable at signup. Managing some stock without tenants? The register works exactly the same.
Quotes From Trusted Contractors
Send a request to your usual firms or broadcast to your network. Comparable quotes come back with pricing and proposed time slots.
Tenants Pick the Slot
Accepted jobs offer tenants a choice of appointment times. Fewer no-access visits, fewer emails, fewer status calls.
A Record Per Property
Every boiler, meter and appliance with its own history — jobs, readings, certificates. Held in your account, kept when contractors change.
Compliance & Awaab’s Law
Certificate expiry tracking portfolio-wide, and timestamped audit trails of every report and response — evidence, not extra admin.
Why Property Managers Switch
Less chasing, more doors per head — and an evidence trail that builds itself.
Fewer Status Calls
Automatic notifications at every stage — scheduled, en route, complete. Tenants stay informed without ringing your office.
More Doors Per Head
Structured intake and tracked repairs mean each property manager handles more properties, calmly.
Evidence Built In
Awaab’s Law deadlines reach the private rented sector in 2027. Timestamped intake-to-resolution records are your evidence.
How It Works for Tenanted Stock
From portfolio load to daily repairs — the workflow, step by step.
Load the Portfolio
Import properties, assets and certificates. Enable the tenant module and invite tenants — or skip it entirely for non-tenanted stock.
Bulk property import
Assets and appliances per property
Certificates with expiry dates
Tenant module optional
Tenants Report
Guided forms route issues by category, with photos and access preferences attached. Everything is logged and timestamped from the first tap.
Category-guided forms
Photos and access notes
Tenants see only their property
Timestamped from first report
Repairs Run Themselves
Quote your trusted firms, compare, accept. The tenant picks a slot, everyone is notified, and you watch progress without chasing.
Comparable structured quotes
Tenant slot selection
Automatic notifications
Photos and sign-off at completion
The Record Stays
Worksheets, photos, readings and certificates attach to the property permanently. Landlord questions, audits and handovers answer themselves.
Per-property service history
Certificate register
Exportable audit trails
History survives contractor changes
Lettings Agencies
High-volume repairs across scattered stock. Structured intake and automatic updates keep tenants informed and the phones quiet.
Tenants report in seconds; your team triages in minutes.
- Guided tenant reporting
- Trusted contractor quotes
- Automatic tenant updates
- Per-property records
Block Management
Communal assets, statutory certificates, leaseholder scrutiny. One register for every block, every lift, every alarm.
Every communal asset with its own history and certificate trail.
- Communal asset registers
- Statutory certificate tracking
- Planned maintenance
- Audit-ready exports
Portfolio Landlords
Growing portfolios that have outgrown spreadsheets. Professional records without office overhead.
The full history of every property, from anywhere.
- Simple per-property records
- Certificate expiry alerts
- Trusted trades on file
- Grows as you grow
Bring One Problem Property to a Demo
Thirty minutes — we’ll show its complete record and how tenant reports flow through it.
What’s in the Record
Per property, per tenancy — the record FaciliTasker keeps for you.
Identity
Property & address
Assets, appliances, photos and documents per property.
Appliances & assets
74.4” x 41.2” x 1.57”
(Including frame)
Tenancy links
Who can report, on which property, from when.
Activity
Reports & repairs
Every report from intake to sign-off, timestamped.
Quotes & visits
74.4” x 41.2” x 1.57”
(Including frame)
Notifications
Every update sent to tenants, logged automatically.
Compliance
Certificates
Gas, electrical and more — expiry-tracked, exportable.
Response-time trail
74.4” x 41.2” x 1.57”
(Including frame)
Audit packs
Intake-to-resolution evidence, on demand.
Frequently Asked Questions
Straight answers for lettings and property management teams.
No. Tenants only ever see and report on the property they occupy — isolation is enforced by the platform itself.
No — it’s a module you enable at signup. Non-tenanted stock works with the same register, minus the tenant layer.
Yes. Invite the firms you already use — small crews can work from the free mobile app. The marketplace is there when you need extra capacity.
Every report is timestamped from intake to resolution, giving you a response-time evidence trail without extra admin — ahead of the 2027 extension to private rentals.
We are onboarding early partners now and pricing depends on portfolio size. Book a demo and we will walk you through it.