Pricing That Follows a Principle
We are onboarding early partners, and final price points are agreed portfolio by portfolio. But the model is public — because how pricing works tells you more than any number could.
How the Model Works
You pay for capacity and custody, never for connections. Small portfolios start free — full features, your data exportable at any time. Paid tiers scale with the number of properties or sites you manage, and the modules you switch on: tenant management, compliance packs, marketplace access.
And here is the part we are proudest of: every active contractor you work with on FaciliTime earns you a discount on your subscription. Consolidating your trades onto the platform makes your bill smaller, not larger — because a connected portfolio is worth more to everyone on it.
Book a Demo
“If it’s free, it can be gone for free. Serious companies don’t want free custody of their records — they want purchasable certainty. So that is what we sell.”
The principle behind the pricing
The Model, In Four Parts
Start Free, Grow by Capacity
Small portfolios run free, forever — full core features: assets, certificates, issues, history. Paid tiers are priced by portfolio size, so the bill scales with the value you get, not with how often you use it.
No per-user charges on the property side: your whole team works in the same account. Predictable, honest, and easy to budget.
Connections Lower Your Bill
Each active contractor connection on FaciliTime earns a subscription discount, up to a substantial cap. Your trades work free on mobile — inviting them costs nothing.
Modules You Switch On
Tenant management, compliance packs, marketplace quoting — enabled at signup, priced only when you use them. No paying for features you never touch.
The Archive Guarantee
If you ever stop subscribing, your account goes read-only — nothing is deleted, and a low-cost archive plan keeps your records contractually protected for as long as you want.
Free tier: small portfolios, full features, forever.
The pricing model
Paid tiers: priced by properties and sites, not per user.
The pricing model
Connection discounts: every active FaciliTime contractor lowers your bill.
The pricing model
Lapsed plans: read-only, retained, exportable — never deleted.
The pricing model
The Data Covenant
Plain commitments, in writing, on every plan.
Export Is Always Free
Your data is yours. Export in open formats on every tier, forever — including free ones.
Nothing Deleted on Lapse
If a subscription ends, the account goes read-only and records are retained — never silently deleted.
Statutory Retention Built In
Records kept to the horizons regulation expects — an ended contract never becomes a compliance gap.
You Control Access
Contractors see only what you share, only while connected. Disconnection freezes their access, never your history.
Ready to Talk Numbers?
Book a demo and tell us about your portfolio — we will price it in the call, against the model above, with nothing hidden.
For Estates & Facilities